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31. What is the Superstar Effect? (And is it Damaging Your Business?)

Truth, Lies and Work

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How to Diversify Your Teams

Fidel: Culture and policy require each other. If there's some kind of disparity or difference between how we say we're going to act and how we're actually acting, not only is that going to impact psychological safety negatively but also probably employee engagement. He says it comes down to the same with recruitment practices. "If you're really looking for a starting point in terms of diversifying your teams ... start with your processes," he adds.

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