In this episode, we dive into the silent profit killer known as friendly fraud and chargebacks.
Simon Wijckmans, Founder and CEO of cside, shares how these false chargebacks risk your margins and payment accounts.
He explains what friendly fraud is, why it's so hard to fight, and how client-side security intelligence, combined with new programs like Compelling Evidence V3, can drastically reduce fraudulent chargebacks and potentially save your business from losing its payment processor.
Topics discussed in this episode:
- What is friendly fraud.
- How bad actors use it for profit.
- Why payment issuers make it easy for customers to file chargebacks.
- The hidden costs of fighting chargebacks.
- What volume of chargebacks constitutes a high-risk vendor and jeopardizes a payment account.
- Why gathering intelligence from the browser is critical for security and fraud prevention.
Links & Resources
Website: https://cside.com/
LinkedIn: https://www.linkedin.com/in/wijckmans/
X/Twitter: https://x.com/SimonWijckmans
Get access to more free resources by visiting the show notes at https://tinyurl.com/td78au49
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