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Redefining Financial Partnerships
This chapter explores the journey of the Passbook product as it transitioned from launch to discontinuation, emphasizing the necessity of robust technical architecture and alignment with customer needs. The speakers discuss the shift towards integrated financial services that enhance remittance experiences and the importance of forming effective partnerships with banks and fintech companies. Highlighting customer trust as a critical element, the conversation concludes with a vision for future innovations aimed at improving international money transfer reliability.