The Second Pillar of the Skills to Execute on the Vision

Without that pillar, we get confusion. If you're asking me to do something and I just don't know if I can, then it's not uncommon for people to start feeling quite anxious about their role. And when we get anxious, perfectly normal human reaction is to go into fight or flight or freeze mode. We either arc up against the boss or the company, this is nonsense. This is a union issue. This is whatever. That's the issue here.