"There are things that happen in the fire and emergency medical space that are given terms. And a term is a frequent flyer," he says. "I've had several frequent flyers where if you did this on just a four pack of shifts, you're going to get untruths for maybe weeks, maybe even months,. Maybe even six months of what's really going on." He adds: "You can do a lot of things here, or you could spend time seeking context with what is actually going on"

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