Saving Barnes and Noble | Industry Expert Jane Friedman Discusses The Resurgence Of Barnes & Noble And The Future Of Bookselling | 4
Business Movers
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Intro
This chapter delves into CEO James Daunt's transformative strategies at Waterstones in June 2001, highlighting his collaboration with architect Miguel Sal on store design. Their humorous exchanges reveal Daunt's focus on empowering local managers, which ultimately drives the bookstore from near bankruptcy to profitability.
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