3min chapter

The Tim Ferriss Show cover image

#341: Nick Kokonas — How to Apply World-Class Creativity to Business, Art, and Life

The Tim Ferriss Show

CHAPTER

Then I Realised I'd Be a Good Server, if Every Night Was a Saturday, I Would Be Dead

The service industry as a whole can't run at a hundred % every single day of the week, unless they're incentivies to do so. So from a business perspective, that's when my sort of self education in this industry came forward. And i started asking like, basic questions, like, if we have a weight list for a hundred people, it on a wednesday, why do we do 74 people on a wed Wednesday, but 86 on s Saturday? The answer was because our incentives were misalined. That was the basis of i talked to every software company in the industry, asking for their API is and building booking system. In six weeks,  we built a

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