The Importance of a Smiley Face

I like to think that my emails are beautifully crafted. I want to be that person and there's nothing worse than beautifully crafting an email and then getting a response that's just like, cool. You're like the chief's, the ultimate masters you are. Rosie and Ash make things. Dave and I tell people to make things. And sometimes make things as well. Like, literally, we're just there and you're scripted away and I'm editing some form of a video.