Rince: "We were in it because we didn't have product market fit" He says the key to success is meeting your customers. Rince: "An in person conversation with your early adopters is 10 to 100 X more powerful than any online survey or digital communication will ever be"
Joe Gebbia joins Jason to discuss the early days of Airbnb, gaining traction, persevering through the “no’s,” and functional design. (2:09) They also discuss gaining customer trust and Airbnb’s incredible COVID turnaround. (21:17) Joe wraps the show by breaking down his new venture, Samara. (45:05)
(0:00) Jason kicks off the show
(2:09) Airbnb’s first sign of traction
(9:05) Vanta - Get $1000 off your SOC 2 at https://vanta.com/twist
(10:04) Persevering through the “no’s,” and functional design
(19:48) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at https://Squarespace.com/TWIST
(21:17) Gaining customer trust
(30:46) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist
(32:17) Airbnb’s incredible COVID turnaround
(45:05) Joe’s new startup Samara
Check out: https://www.samara.com/backyard
FOLLOW Joe: https://twitter.com/jgebbia
FOLLOW Jason: https://linktr.ee/calacanis
FOLLOW Molly: https://twitter.com/mollywood