Transforming HR: From Back Office to Strategic Innovator

In this episode of the HR Leaders Podcast, we sit down with Carmen Barboza, PHR, CPCC, Chief Human Resources Officer at Crowell & Moring, to explore how clarity, curiosity, and courage are shaping the future of HR leadership.

Carmen shares how her coaching background influences her leadership style, how she builds trust during uncertainty, and why direct conversations can transform workplace culture.

🎓 In this episode, Carmen discusses:

1. How radical candor and trust fuel innovation
2. Leading through uncertainty with transparency
3. Why clarity is kindness in leadership communication
4. Building resilience through self-awareness and reflection
5. Creating safe, curious cultures with strong coaching practices

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