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ServiceNow ft. Frank Slootman and Fred Luddy - From Starting Over at 50 to Dodging a $150B Mistake

Crucible Moments

CHAPTER

From Setbacks to ServiceNow: A Founder's Journey

This chapter chronicles the unconventional path of an individual who, after experiencing personal and professional turmoil, found inspiration to launch ServiceNow. It explores the critical moments in their life, including the impact of corporate fraud and the transformative shift in the tech industry towards low-code platforms. The narrative highlights the strategic decisions made to develop a versatile product that later focused on becoming a help desk replacement, ultimately demonstrating the universal need for effective workflow management.

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