Ep 1 | Spotlight | Talking the Talk: How Client Communication Can Make Or Break Your Next Webflow Project
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The Importance of Client Communication
Nancy was unable to pivot, becoming frustrated by client's decision making. She had to learn that when a client asked you to make changes, it gives you room for negotiation with time, money and scope. You are not at the mercy of some great power but a partner trying to reach the same goal as the client is. Don't present on a TV if you can help it or find hard data to support your ideas. And from Nancy, be kind but firm. Make sure you're not letting the client run the show in terms of finances, your time and the scope of the project. Remember that.
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