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The Importance of Listening
You can't really listen until or unless you've suspended judgment. You have to be wide open. It's just listening is everything in terms of human relationships. My book is not only about listening when someone's talking, but also what are you missing? There's so many things you're not hearing because of how you present yourself in the conversation. The quickest way you can lose face is to open your big mouth without having listened to what's going on.