How to Build the Future: Tony Xu
Y Combinator Startup Podcast
Reflections on Customer-Centric Growth
This chapter explores the challenges faced by a food delivery service during its early expansion, emphasizing the importance of customer satisfaction amid operational struggles. It examines strategic shifts towards suburban markets based on genuine customer insights, revealing how listening to needs can lead to profitable opportunities.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
