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15min chapter
The game theory behind resolving online disputes | with Selçuk Özyurt
Game Changer - the game theory podcast
The Evolution of Online Dispute Resolution
This chapter explores the transition from traditional mediation to algorithm-driven online dispute resolution, particularly in e-commerce platforms like eBay. It examines the complexities of these mechanisms, including the role of algorithms in facilitating negotiations and the impact of private information on dispute outcomes. The chapter also highlights key characteristics of effective resolution systems, emphasizing efficiency, voluntary participation, and strategy proofness.
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