How to Write Compelling User Research Insights in Six Steps

Our second article for you today is how to write compelling user research insights in six steps. And this one is by Josh Munn who is an experienced designer based in New Zealand and has spent the best part of his design career working in healthcare environments. So I know you have a bit of a backstory to how you found the first article James. It appealed to me and appealed to the kind of like side of me that likes the plain speaking use language. Back up three steps from what I found to actually what we're featuring as an article today.