motivational interviewing is a way to get people to open up about their beliefs, says CNN's John Sutter. "You can't force your uncle to change his mind, but you could help him find his own motivation" Expert negotiators have a higher question-to-statement ratio than the average person, according to research.
Psychologist and author Adam Grant talks with Maya about the science of changing peoples’ minds, including our own. Adam also takes some of his own advice and rethinks some of his ideas.
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