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E55 - Stuart Webber: The vital importance of patience, preparation and planning
The High Performance Podcast
The Best Organisations Take That Into Account
Stuart Wilkins said that the best organisations or where people can be vulnerable, they can confess to fallibility. When we do that, that then gives us a place to learn from rather than to fear the consequences of it. And all the best organisations take this seriously, just as Stuart's describing. You know, and again, details matter. We spoke to Toto Wolf about his first experience of Mercedes and the coffee cups and the old newspapers lying around,. told him that people didn't care about detail, which is what it was built on. It's the same here at Norwich from the security guard that being polite and welcoming when we came in here to every member of staff acknowledging making
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