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3min chapter
Katie Stone - Director of Knowledge Management at Berry Appleman & Leiden LLP
Knowledge Cast by Enterprise Knowledge
How to Use Social Knowledge and Conversation to Generate Knowledge
The idea of social knowledge and conversation, getting in a way upvoted, then vetted, then published is a really great way of generating new knowledge. The beauty of a public forum like this is that you actually get to act on it and make it better. And I think that's been particularly useful for our client advisor site, right? Because part of the appeal there from our clients is that we as their trusted immigration service provider kind of get to shape the narrative for their clients.
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