This episode accompanies Module 14 of the course, which is about evaluating the outcome of the decision we’ve taken or the solution we implemented. This is the last stage of our evidence-based management process and is vital to ensuring that we learn from what we’ve done.
Assessing outcomes is vital, because otherwise, how do we know if what we did was effective, and how can we learn and develop our approach to decision making? Did we capture a baseline before the decision was implemented? And was the decision implemented as planned? If we assess outcomes without these two, then conclusions could be very suspect.
We continue our case study of the large trial at pharmaceutical organization Sandoz (part of Novartis Group), and find out how the D&I interventions were assessed.
Denise Rousseau's 2020 paper: Making Evidence based organisational decisions in an uncertain world
After action review paper: https://www.cebma.org/wp-content/uploads/Guide-to-the-after_action_review.pdf
Host: Karen Plum
Guests:
Additional speaker, courtesy of CIPD: Niamh McNamara, Global Head of People & Organisation, Novartis
Find out more about the course here: https://cebma.org/resources-and-tools/course-modules/
