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Customer Discovery
When I was at Snagajob they paid for our entire product organization to like do a job. We got to have Teresa Torres training one-on-one with our product team. And looking back now I'm like holy cow that totally shaped how I think about customer discovery,. Why I believe I'm so passionate about this is because it made it as like a core principle to how I do product. It's really tough to get time with these people and I think that can be super frustrating for a product manager.