Evolving Automation: From RPA to AI

This chapter explores the shift from traditional robotic process automation (RPA) to AI-powered workflows, emphasizing the advantages of integrating advanced technologies. The discussion covers the limitations of RPA, the role of large language models in enhancing automation, and the importance of evaluating existing processes for advancement. Ultimately, the chapter highlights the continuing relevance of legacy systems while advocating for innovation and improved communication in automation solutions.