Handling a charging failure: customer guidance

One of the most significant limiters to EV adoption in America is the dreaded charging experience. Where do I find the nearest station? Wil, the chargers work? Do I need an app? Will I be safe sitting alone in my car for thirty minutes? Who can I call if things go wrong? In this episode, we learn from Christopher Balcom of Schneider Electric that improvements are on the way. Specifically,  the mission  is to simplify the charging experience by bringing several separate parts - the hardware, the software, the installer and the carmakers – together to form a seamless experience.