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3. Upcoded: You’re Never Done Paying

The Cost of Care

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The Profiteering Paradox in Healthcare

This chapter critiques the superficial nature of medical awards and marketing tactics used by healthcare facilities to enhance their reputations, often at the cost of genuine patient care. It discusses the struggles physicians face within a billing system that obscures costs and focuses on profit, highlighting the moral complexities of a system driven by financial gain. Furthermore, it sheds light on issues like upcoding and the need for patient advocacy against abusive billing practices, setting the stage for an examination of non-profit hospitals' financial motivations.

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