When listening breaks down both ways

Struggling to feel heard at work?

You share ideas, offer solutions, repeat yourself — and still nothing lands. Then someone else says the same thing, and suddenly it's brilliant.

You're not imagining it. Being unheard isn't a personal flaw — it's a neuroscience and systems problem. In this episode, Dr Toni Collis unpacks why even great leaders struggle to be heard, and how to change that dynamic without shouting louder or working harder.

You'll learn:

✨ The neuroscience of leadership communication — why some voices carry more weight than others

✨ How bias, bandwidth, and cognitive overload make great ideas disappear

✨ The Outcome – Process – Ask framework to get your message to land

✨ How regulating your nervous system changes how people hear you

✨ Ways to model listening that build trust and influence across your team

If you've been told to "be more strategic" or "speak up more," this episode gives you the science-backed tools to be heard, seen, and respected — without changing who you are.

◾ Being heard is about clarity, calm, and connection, not volume.

◾ Bias and overload affect who gets airtime — but you can shift perception through structure and tone.

◾ Listening is contagious: when you model presence, others follow.

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