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55. Ideas & Empathy: How to Design and Communicate with Others in Mind
Think Fast Talk Smart: Communication Techniques
The Power of Silence in Communication
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I encourage everybody to think about when you initiate a meeting, o presentation, any kind of collaboration, how can you start with some kind of activity that gets people focused and engaged. I find that so refreshing, because so many people do ice breakers just for the sake of doing an ice breaker. And this notion that the activity you initiate with can actually serve as a sign post for what's to come, or get people to rehearse skills that you'll be developing is really powerful.
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