The Marriott Marquis, the Most Profitable Marriott in the World

The first Marriott hotel to go, I mentioned was the Marriott Marquis in New York City. Mike Stengel is the general manager at the time. Ironically, he now manages all the Gaylord properties. He gets a visit from Bill Marriott every month. And he lives at the Marquis. It's 2000. The Beijing Olympics were happening. At 3 AM his time on vacation from Beijing. That year had the highest profitability, the highest top line revenue, the highest guest satisfaction and the highest event satisfaction in the 20 year history of the marquis.