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184. Artificial Harmony

At The Table with Patrick Lencioni

CHAPTER

The Cost of Conflict in Nonprofits

Cody: There is one person on a team who might be more willing, more often to say the contentious thing or say or get into a little bit of conflict. And so what tends to happen is in the hallway or at the water cooler, someone who's adverse to conflict will say, well, I don't really love that idea. Cody: If you're one of those people who has really high standards and wants the conflict and wants to have the right decision made, you're not going to want to work there anymore. Because it's like the burden and the cost of doing that is too high.

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