Navigating Accent Bias and Improving Communication

Heather Hansen challenges the notion of "good" and "bad" English. Good communication is about getting the message across. She’s based in Singapore and helps executives with their linguistic and communication skills. Hansen is helping us tackle a real problem in our increasingly globalized work world: accent bias. Hansen is on a mission to help increase awareness about our assumptions of what “perfect” English sounds like-- and what we think a good leader sounds like. She explains the negative impacts that accent bias can have, and how we can fight it. 

To learn more about Heather, check out her TedTalk: https://www.ted.com/talks/heather_hansen_2_billion_voices_how_to_speak_bad_english_perfectly