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How to Decode an Interaction in Real Time
We use it as a reference tool. So after an interaction has taken place, you can go back there and look at the behavior. The skill that we're actually training is observing eyes, feet, hands,. breathing, and a couple of other things, shoulders and things like that. Once we have that down and we can journal that stuff, even make mental notes of it and then write them down after, we can decode an interaction a month later if we need to.