Why Leaders Avoid Difficult Conversations

Darren Hardy shares a framework on how to better approach people as an emotionally intelligent leader. He says there's an art form to engaging in these difficult conversations so that people feel empowered after the difficult conversation and not dismissed or diminished. The direct approach is just the best, but sometimes you've got to save the direct approach for when you really need to shake somebody by the shoulders. Jim Rohn: You can address it in first person, third person, or just direct on the head, the headbutt.