5min chapter

SaaS Interviews with CEOs, Startups, Founders cover image

3 Phases: Get People, Product, and Profit Right at Each Growth Stage

SaaS Interviews with CEOs, Startups, Founders

CHAPTER

The Acceleration of COVID

I invented a text message system for hotels over 15 years ago, mainly to drive upsells and show that I can use real phone numbers and a bot to replace humans. And during that time, I felt like, man, we solved all these problems around customer service and around payment transactions. Well, to me, this looked like, well, what if Stripe and Twilio had a baby? We're on track right now to exceed over probably about 25 million in revenue this year.

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