5min chapter

Entrepreneur's Handbook cover image

The Impact of Gen AI on Enterprise SaaS Today w/ Sandhya Hegde | Unusual Ventures

Entrepreneur's Handbook

CHAPTER

Challenges and Retention Issues in Enterprise AI

The chapter explores the difficulties companies face in training and retaining customer support staff, as well as the impact of AI hype and user decrease on company strategies. It also delves into the retention issues of AI-based tools, such as defining use cases and the black box problem, emphasizing the significance of product-market fit and retention in scaling ideas.

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