2min chapter

Intercom on Product: Building Software in an AI-first World cover image

Off Script: Brian Eno and Stephen Fry take on AI

Intercom on Product: Building Software in an AI-first World

CHAPTER

The Importance of Friction in Technology Development

This chapter explores the tension between corporate profit motives and the societal benefits of AI technology. The speakers advocate for a thoughtful, friction-based approach to product development that prioritizes deliberate iterations over rapid innovation.

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