Ad break

• AI used to create fake receipts: Expense-report fraud is rising as employees use AI to generate realistic receipts. Companies report millions in fake submissions.

• Glasses that block facial recognition: Zenni Optical’s new ID Guard coating reflects infrared light, preventing facial recognition systems from identifying wearers. It also disables phone Face ID and Windows Hello while worn.

• NVIDIA hits $5 trillion valuation: The AI chipmaker briefly became the world’s most valuable company, surpassing Apple and Microsoft. Analysts warn valuations may be inflated by investor speculation around AI demand.

• Microsoft cloud outage causes global issues: A configuration error in Microsoft’s Azure cloud service caused an 8-hour outage affecting airlines, banks, and governments. Rich explains why reliance on a few cloud providers remains a risk.

• Humanoid robot for home chores: 1X's Neo robot can load dishwashers, fold laundry, and wipe counters—but only with a remote human operator wearing a VR headset. Deliveries are expected in 2026 for $20K or $500/month.

• Caller question – best portable phone chargers: Belkin’s 20,000 mAh power bank with USB-C charging was recommended as a reliable, travel-friendly option. 

• Gadget of the week – Santa’s Magic Telephone: This $100 Wi-Fi-connected rotary phone from Mr. Christmas lets kids talk to an AI Santa that remembers their name and wish list. Rich calls it “surprisingly good and fast.”

• iPhone software update confusion: A caller saw iOS 26 listed alongside iOS 18.7.1; Rich clarified Apple now separates full updates from security-only versions, letting users choose stability or new features.

• Outlook email frustration: A listener struggled sorting by subject in the new Outlook. Rich confirmed the option is missing compared with Classic Outlook and suggested checking IT restrictions or reverting temporarily.

• Samsung’s tri-fold phone prototype: Unveiled in South Korea, the device folds twice to expand into a 10-inch screen. Expected to cost over $2,000 and compete with future foldables from Apple.

• YouTube TV vs Disney dispute: Disney channels including ESPN, FX, and ABC are dark as the companies negotiate fees. Rich suggests trying short free trials from competing services or DirecTV Stream’s 5-day pass.

• Fixing Google Contacts on Chrome: A caller’s contacts wouldn’t open after search. Rich advised clearing Chrome cache and cookies, updating the browser, disabling extensions, or testing in Edge.

• Samsung notification bubbles fix: For Galaxy users annoyed by floating text bubbles, go to Settings → Notifications → Advanced → Floating Notifications and turn bubbles off.

• Guest interview – Alexandra Samuel, “Me + Viv” podcast: The tech journalist created her own AI coach using ChatGPT. She discussed how personalized AIs can feel human, enhance creativity, and even risk emotional dependence.

• AI & mental health: Rich and Samuel noted OpenAI data showing millions of users struggling emotionally with AI chats. They discussed balancing AI’s benefits with human connection.

• Moving data to a new PC: Rich advised transferring only essential files to keep new systems clean—using OneDrive, an external drive, or Laplink PC Mover for full migrations.

• OpenTable adds loyalty perks: The new Regulars program offers Amazon gift cards for points, early reservation alerts for Gold members, and free Uber One for six months.

• Updating iPads to iPadOS 26: Rich says the new version adds windowed multitasking similar to a Mac or PC, runs well on M-series iPads, and is safe to install.

• Google Gemini coming to smart speakers: Early access is rolling out to U.S. users via the Home app. Gemini will replace Google Assistant with smarter, conversational responses.

• DirecTV on-demand fast-forward limits: Some Hallmark movies won’t skip ads because they’re streamed on-demand, not recorded via DVR. Only recorded versions allow skipping.

• Syracuse University launches creator-economy program: Starting 2026, students can learn podcasting, streaming, and digital strategy at the new Center for the Creator Economy—a first-of-its-kind partnership.

• Samsung Internet browser now on PC: The beta version for Windows 10/11 syncs bookmarks, passwords, and Galaxy AI features with phones.

• Wemo smart-switch phase-out: Belkin is ending cloud and Alexa support for older Wemo devices in 2026. Thread-based models will continue to work with Apple HomeKit.

• iPhone storage tips for teens: Rich advised using free cloud options like Dropbox or ProtonDrive to offload photos instead of paying for more iCloud storage.

• Finding reliable cell service: T-Mobile users near Canada reported dropped calls; Rich explained how to pick the best low-cost carrier (MVNO) based on which major network—Verizon, AT&T, or T-Mobile—works best locally.

• Feedbag listener highlights: Tips included filming rental cars in 4K for insurance protection, warnings about musician payment scams, and reminders to clean out old storage units instead of paying endless monthly fees.

See omnystudio.com/listener for privacy information.