This episode features an interview with Randy Mercer, Chief Product Officer at 1WorldSync.

In this episode, Randy tells us about 1WorldSync’s secret sauce for AI use cases as well as how to effectively generate compelling content with the help of AI. Randy also shares his best practices for mergers and acquisitions.

Key Takeaways:

Kyle: 

• Content management: the benefit value prop: Tying your technology to a tangible ROI you can showcase, makes your products pop.
• How retailers fit into the supply chain: Having influence over SEO and keywords to maximize a product and its value in the online marketplace.
• Determining culture fit for acquisition success: Even though this is overlooked in the acquisition process sometimes, it is most definitely a valuable part of the acquisition equation. Part of the deal is getting people, so understanding how those individuals deal with things, what their processes are, and how they interact with one another is vital.

Lukasz: 

• Injecting AI into various parts of the business: AI can’t solve all of our problems or help us with everything, but figuring out which aspects of the business AI can help with can prove valuable over and over when used for appropriate use cases.
• Build vs buy: When acquiring companies is for the sake of filling functional capabilities, it allows more education and crossfeed for the entire product. It helps to drive the relevance of the bigger picture of the product.

Segment Timestamps: 

*(00:36) - Never Have I Ever

*(06:48) - Innovation, Therapy & Other Wild Tales

*(20:34) - PM Power Moves

*(32:18) - Ship it or Skip it

*(35:09) - Host Takeaways

Links:

• Connect with Lukasz Weber & Kyle Kolich on LinkedIn
• Connect with Randy Mercer on LinkedIn
• Learn more about 1WorldSync
• Learn more about Zuora

>> Connect with Lukasz Weber & Kyle Kolich 

>> Learn more about Zuora