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Teamwork and Adaptability in Therapy
This chapter explores the critical role of teamwork and adaptability within therapy practices, particularly in the wake of the COVID-19 pandemic. The speakers discuss the significance of empowering therapists, fostering genuine patient connections, and prioritizing open communication to enhance both employee and patient experiences. Additionally, they address the complexities of transitioning virtual assistants into patient-facing roles and the importance of managing these changes with empathy and collaboration.