How to Describe a Situation in a Way That's Negative

Linda: I think the function here, like what we're trying to do is just get their point across and again, be dramatic. Like, you don't say like, this is a complete... I don't know. There will be times when like total would sound better than complete. And then we have one more, which I like this one. What is it, Linda? So down right, I like that. That is down right terrible. It's a down right shame. Okay, Michelle, so should we go ahead and do a role play? Yes.