How to Build a Process That Works for You

The guiding principle of a goal at the top ends up being what helps that person to accomplish those things at lower levels. If there's not one clear way to do it, with clear specifications, if there's novel problems in every direction, then you need to give people the goal and drill that intom as much as possible. They've signed up for it. They have come into a contract with you where you know you're providing them a salary in exchange for them providing services. And that means youhav't to go chase this gold together. It's actually a huge amount of work to build great process and to see that process through and get people adopting it,. Get people using it