Andy Walters' Hot Take - We’re Soon Going to be Living in an AI-Assistant-First World (with Andy Walters, CEO @ Emerge Haus & Generative AI Expert)
One Knight in Product
The Future of Customer Service: Embracing AI Assistants
This chapter explores the evolution of customer service towards an AI assistant-first model anticipated in the next five to ten years. The speaker highlights the benefits of AI systems, including efficiency and multilingual support, while addressing the potential elimination of traditional service challenges.
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