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5min chapter
Psychological Safety in Healthcare
The Leader Factor
The Role of Psychological Safety in Healthcare Organizations
In a healthcare environment, this is an environment where the power distance index is incredibly high. So we are deeply socialized to defer to authority. But paradoxically, we need a norm in which we can challenge authority on a very regular basis without fear of retribution. It hinges on whether the leaders model and reward vulnerability up to and including challenging the status quo and pointing out an error.
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