You Need a New One?

The guy came at supposed to fix the fridge. Opens it. Yes, broken. You need a new one. There's nothing i can do here. Anyway, that's 80 quid. Thats 80 pounds. But whatv I paid for? Still broke? It's still broke? Is still broken? He said, well, you know, isit's call out in it. Call out sort o calls someone to come out. It means they come er all the way out to your place. So, time and transport and that. We got there by 'time and transport' The man who helped us was called Concord ane. Di says he used Concord