The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Navigating a new era of AI-first customer service

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Intro

This chapter explores the lasting impact of AI on customer service, emphasizing its role as a transformative force rather than a temporary trend. Insights from a 2025 report reveal essential changes and the urgent need for businesses to adapt to this redefined landscape.

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