#2659 - Failure Friday: AI Chatbot Goes Off the Rails
Side Hustle School
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A Humorous Mix-up with a Chatbot Leads to Lessons Learned
A side hustler recounts the hilarious mishap of their chatbot quoting Shakespeare and Beyonce instead of assisting customers, demonstrating the importance of thorough testing for automated systems and the irreplaceable value of human touch in customer service.
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Transcript
