
Leandro Herrero - The 5 Principles of a Viral Culture Change
CultureLab with Aga Bajer
00:00
How to Improve Customer Satisfaction
Leaders usually cook up new values and then tell the organization that we have new values now. But this is a very poor way of doing it, so you need to find a forml that allows you to test whether what you are trying to do,. i is going to be understood. So no, just banongo the management teams and leaders in teams say, which, again, most otine that's how it is. And almost like an algorte wear aced ot aan, then that will change too.
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