What Do You Do When You Haven't Delivered?

Mo is always looking to balance when am i recognizing peoplefor positive behaviour? We have an internal system called dos, right? Anyone deserve a job and goes above beond am tremendous work on that project. But again, it's always with the intent of, how can i help you be better, not how can i punish you? Mo: "I'm very fortunate in the system. I men in it last year, right?"