Fireside Chat: Startup Agency Story, with Nigel Thomas
The Agency Profit Podcast
00:00
How to Retain Your Clients
The biggest thing for agencies is focusing more on retention than just acquisition. So many agencies, they're great at sales because obviously we've got that marketing and sales background, but they don't know how to provide a great experience. Do all little things so their clients stay with them or resell back to an existing client. We still not perfected that now. I want to redo that with the team in the coming weeks.
Transcript
Play full episode
