Staypineapple's President on Creating Brand Evangelists with Tech
Hotel Tech Insider
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Transforming Hospitality Through Technology
This chapter explores the vital impact of cloud-based technology on hotel management, detailing the transition to advanced systems like PMS and CRM. It emphasizes the importance of stakeholder engagement, end-user needs, and integration capabilities in implementing new tools for improved operational efficiency. The discussion also highlights the role of personalized guest experiences, brand loyalty, and increased female representation in driving innovation and change within the hospitality industry.
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