2min chapter

One Knight in Product cover image

Test Business Ideas Ethically by Experimenting With, Not On, Customers (with David Bland, Co-author ”Testing Business Ideas”)

One Knight in Product

CHAPTER

Concierge Experiments

As yet, i completely agree that as an actual early stage technique, it's a fantastic way to just work out what could happen. I think one of the traps you point out here is that you could, in tup being a countiers forever. You could say, well, maybe there isn't enough demand here to automate. But if there is enough, give myself permission to invest in the automation and get out of this kind of hampster wheel. It might feelle doing the stuff manually.

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