Intercom’s Jonathon Colman on why content designers should do less
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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What's the Difference Between Products and Products?
Busy B. Coleman: Both Lord of the Rings and Elkovich operate in their own universes, but they're also products. These are things that are for sale, their package. They even have a job to do, which is to entertain or perhaps to inform or change the way you thinkor get you invested in some drama. I'm just a million for joining us today.
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